10th Dec, 2007

‘tis the season to be merry..?

‘tis the season to be merry..?

Well it all depends on your outlook of course.. Now me being caught up in the ‘Christmas rush’ to sort things before the ‘big day’ or as I read in a trade magazine the other week “the giving season” (cynical or what?) I this week decided to buy my two children a Nintendo DS each (yes extravagant I know – but please don’t lecture me) – easy I thought – plenty of TV adverts and press pages devoted to is so it must be easy to get hold of – totally wrong. You can’t get them for love nor money unless you pay silly prices. The normal street price is £99.00, but at a recent point I saw they are going on Play.com and Amazon.co.uk for over £220.00 ridiculous! I am not paying that amount. BTW this is the “traders” on these sites selling at this price, not the host sites. I have not even looked on any auction site although I did read that one Nintendo Wii had changed hands at over £1,000! I don’t use auction sites since I was ripped of by a thief a year ago – I wonder how many others have had that experience. (BTW Nintendo have withdrawn the TV advertising for the Wii as they cannot supply the demand – very good of them – now how about doing the same for the DS?)

Anyway after surfing many webpages and visiting all the sites I know that they could be available from I drew a complete blank on any site that had any stock : - (  but then somebody suggested a site that I had not considered and bingo! They were stating “New. Usually ships in 24 hours“. Great I though and duly placed the order. Fantastic – the presents that I want for my Children in time for Christmas day… but then on Monday I checked the order status and now one of them is “Back ordered”! WHAT! How come they are saying basically it’s in stock and now I have ordered it, it’s on ‘back order’?? The other very annoying thing is that the sales page was still saying the same as it was when I ordered it and yet my order status is saying something different? Outrageous! This has also happened to me at another site in the past – the site says ‘in stock’ but the reality is different – I waited six weeks for something that was in stock but after I had paid my money it was suddenly not in stock.

Dodgy dealers, inept management or poor websites? Well in some cases all three but the two sites I am talking about are big popular (one worldwide) sites and I think the reason is poor websites as in they do not have a live stock system linked to the sites, so that when the site says ‘in stock’ it is and when you place an order the stock level is reduced by your order, so that when in fact the site is out of stock the site says ‘out of stock’ and gives you a true reflection of the situation. In the case of this international website there is NO excuse that they don’t have this system in place and is in fact very poor. I am pleased to say that Just Flight and Just Trains have a live stock system linked to its sites so this issue should never befall you when ordering from us.

Anyway I am hoping that my two Children will have their DS’s for Christmas day otherwise both they and I will be very upset – at present the website has mailed me after I complained saying one has been despatched today and the other one is due into their warehouse on the 14th – fingers crossed they deliver in reality as they have not done in the virtual world.

Till the next time, keep safe.

Scotty.

Responses

Scotty,
I had the exact same issue as your self. What I eventually did was log onto the Argos every few hours and check all my local Argos stores for the DS and as soon as I found one that had it in stock I reserved it. They reserve it for 24 hours before releasing it back to stock. It requires constant checking though as a DS that was reserved for someone and they didnt pick it up within the 24 hours could be available again at anytime rather than a couple of hundred being delivered!!

Any way hope you children(and you!!) enjoy the DS and have a great christmas.
Regards
Ian

Ian,

Thanks for your reply and suggestions. Scanned Argos this morning and not joy, but an update - the Black one “Onyx” as it is called in the USA has arrived but the Pink one is still out of stock - I will be so mad if they fail to deliver it before Christmas as the only reason I ordered it was that is was saying ‘in stock’ - I am still on their case! The pink stock that was due in yesterday apparently has not arrived so far..

BTW those nice tax collectors (did I say nice?) only got paid £25.13 by myself for the privilege of importing a DS so I have another £25.23 to pay when the next one arrives…

’till the next time, keep safe.

Scotty.

Latest news from www.gamestop.com (the people I have placed the order with) is that after I mailed them on the 15th they replied that the promised delivery did not happen to their warehouse on the 14th and now is due on the 21st.. :-( which means that it is unlikely to arrive for the 25th, so I have been exploring other sources over the past weekend - time will tell if Santa is able to deliver on time or not - so far Gamestop get my thumbs down for their misleading and in my mind deceptive description of “in stock”. If it had shown out of stock I would not have placed the order and if it had shown no stock I would have had more time to explore alternatives. I will keep you posted on the outcome.

’till the next time keep safe.

Scotty

If you are quick, you may get one from www.shopto.net - one per customer. I ordered my pink one on Friday and got it today. £99 + free next day postage.

Good luck

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